Home
The area
Calendar
Contact us
Book now
Links
Holidays
Français
Italiano
|
Book now
Booking your mountain biking adventure in Scotland couldn't be easier: simply pick your holiday, contact us with your preferred dates and requirements and leave us to do the rest - all you have to do is turn up! (And pay of course!)
Please read the terms and conditions below before downloading and completing the booking form for your Highland mountain bike holiday with us.
Booking terms and conditions
- Booking forms must be sent back to Highlands and Islands Adventures within seven days of your provisional booking.
- A non-refundable deposit of 25% of the cost of your holiday must be paid at the time of returning your completed booking form to us.
- The remaining 75% balance must be paid two calendar months prior to the first day of your holiday.
- If you are booking within two months of your holiday then the full holiday fee must be paid at the time of booking.
- If the balance is not paid in time we reserve the right to cancel your holiday and apply the cancellation charges outlined below.
- The booking is not accepted and no contract exists until the date shown on the confirmation invoice issued by the company.
- We accept payment by credit and debit card, but we will not use these details for any other purpose than that agreed by you to pay for your holiday, nor will we keep any of your personal bank details, or share them with any other parties.
- If you wish to cancel your holiday, this must be done in writing by the person whose name the holiday is invoiced to.
- If you cancel your booking more than two calendar months before the first day of your holiday, you will receive a refund of monies paid, minus the 25% non-refundable deposit.
- If you cancel your holiday less than two calendar months before the first day of your holiday you will receive no refund on monies paid.
- We will not cancel your holiday unless (i) we are forced to do so by unforeseeable circumstances: adverse weather conditions, acts of God; or (ii) if the minimum number needed to operate our holidays has not been met. In the latter case we will advise you no later than 28 days prior to departure.
- If the holiday has to be cancelled for any reason then you will be informed and offered another holiday.
- If this is not acceptable to you we will refund all payment made to us in respect of the holiday cost, but we will not be liable to refund you for any damages and incidental expenses that you may have incurred as a result of your booking, such as visas, non-refundable connecting flights etc.
- Highlands and Islands Adventures reserves the right to change the itinerary advertised for any holiday, at any time and for any reason, such as adverse weather conditions, forestry operations and other seasonal activities, e.g. deer culling.
- To take part in our holidays you must include adequate insurance for baggage, medical expenses and the cost of repatriation should you become too ill to continue. Any claims concerning matters for which you are insured must be directed to your insurers.
- Your booking is accepted on the understanding that you realise the risks and hazards of such a holiday, including the dangers inherent in cycling either on the road or off the road, or the dangers inherent in the other activities included in individual holidays.
- On an adventurous holiday it is necessary that you abide by the authority of the leader, who represents the company. Completing our booking form signifies your agreement to this, and if you commit any illegal act when on the holiday or if in the reasonable opinion of the leader your behaviour is causing or likely to cause danger, distress or annoyance to others we may terminate your travel arrangements without any liability on our part. If you are affected by any condition, medical or otherwise, that might affect your or other people's enjoyment of the holiday, you must advise us of this at the time of booking.
- Our responsibility does not commence until the appointed time at the designated meeting point. If you fail to arrive there at the appointed time for whatever reason, we will not be responsible for any additional expenses incurred by you to meet up with the group.
- We shall not be held liable for any damages caused by the total, or partial failure to carry out the contract if such failure is due to the theft of bicycles or injury as a result of cycling either on or off road and in particular injuries as a result of either inadequately maintained and serviced personal equipment or failure to wear the correct safety equipment most notably cycle helmets.
- When you sign the booking form, or accepting confirmation of booking if done online you agree to accept all these conditions and when we accept your booking we agree to carry out our obligations as defined to you in all materials sent to you from us. This agreement is made subject to, and must be interpreted and enforced by Scots Law.
- Any likeness or image of you secured or taken on any of our holidays may be used by the company without charge in all media (whether now existing or in they future) for bona fide promotional materials of any kind, such as brochures, videos and the internet.
- Please ensure that your bike is adequately maintained and insured. We will take all reasonable care when transporting bikes, however we are not responsible financially for any damage caused by a third party during our trip or in transit to the start point of the holiday.
|